Warranty Information

PRODUCT WARRANTY: DISCLAIMER of WARRANTY: THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

IMPRESSIONS SERIES PEW STACKING CHAIRS: 

Limited Lifetime Warranty: The Impressions Series carries a limited lifetime structural warranty covering the steel against frame failure, 25 years covering the Flex-Fit polymer seat foundation and Ergo-V polymer back foundation, and the foam against excessive breaking down, as well as glides and stack-buttons, from dislodging. Plus, all other NON-WEARABLE components against failure under normal use. 

MILLENNIA SERIES PEW STACKING CHAIRS: 

Limited Lifetime Warranty: The Millennia Series carries a limited lifetime warranty covering the steel frame against frame failure and 25year structural warranty covering the Ergo-V polymer back, foundation, and glides. Plus, the stack-buttons from dislodging under normal use. There is a 20year warranty on the foam against excessive breaking down and on all other NON-WEARABLE components against failure under normal use. 

ESSENTIALS SERIES PEW STACKING CHAIRS: 

Limited Lifetime Warranty: The Essentials Series carries a limited lifetime warranty covering the steel frame against frame failure, including glides and stack-buttons, from dislodging under normal use. Other components which carry a 10year warranty include foam against excessive breaking down, and all other NON-WEARABLE components against failure under normal use. 

ALL OTHER CHAIRS MANUFACTURED BY BERTOLINI LISTED ON THIS QUOTE: 

All other chairs manufactured by Bertolini listed on this quote carry a steel frame limited lifetime warranty against frame failure under normal use. Bertolini’s exclusive 2-pound seat foam is warranted for 25 years and the standard 1.8-pound commercial grade foam is warranted for 20 years against excessive breakdown. All other components including the materials and workmanship, other than those mentioned above, along with the wearable components listed below, are warranted for 5 years. 

WEARABLE COMPONENTS NOT COVERED: 

Wearable components not covered in the “Limited Lifetime Warranties include upholstery and upholstery treatments such as seams, frame finishes including rub marks, and the seat foam when soiled or used outdoors. 

WEARABLE COMPONENTS COVERAGE:  

UPHOLSTERY: Upholstery treatments and fabrics are subject to warranties offered by the respective textile manufacturer.  

FRAME FINISH: Standard frame finishes are warranted for 5 years against flaking, peeling, or manufacturer defect under normal use.  

SEAT FOAM: Warranted as noted in each chair series listed above from breaking down greater than 90% of its original shape.  

REPLACEMENT: Any frame or part found to be defective by Bertolini while under warranty will be repaired or replaced, at the option of Bertolini, FOB Bertolini Factory Chino. 

WARRANTY LIMITATIONS ON CHAIRS SHIPPED OUTSIDE OF THE CONTINENTAL UNITED STATES: 

All fabric warranties stated above apply only to chairs shipped within the Continental United States. Chairs shipped to locales with UV-Radiation indexes higher than those recorded in the Continental United States (such as, but not limited to, areas of the Caribbean, Central America, South America, Africa, South Asia, and the South Pacific) may be subject to reduced fabric warranties of 1 year or less. Customers outside the Continental United States should contact the Bertolini Warranty and Repair Department to receive verification of the fabric warranty that applies to their specific fabric within their specific locale. 

A buyer’s claim of breach of any warranty concerning the goods will be barred unless the seller receives written notice of the alleged breach from the buyer within ten (10) working days after the delivery of the goods or, if breach of warranty could not be reasonably discovered within ten (10) working days of the delivery of the goods, within ten (10) working days after the actual discovery of the alleged breach of warranty or within ten (10) working days after the breach of warranty could have reasonably been discovered—or whichever is earlier. Any exclusion to this warranty will be listed on the signed customer quote. 

Warranties do not apply to any product which has been altered, subjected to misuse, or negligence.  Bertolini’s warranty is limited to credit or replacement of the defective item. Liability under this warranty shall not exceed the purchase price of the defective item. Unless modified in writing and signed by both parties, this agreement, as contained in the quote provided by Bertolini and signed by the customer, and these Terms and Conditions are understood to be the complete and exclusive agreement between the parties, superseding all oral or written prior agreements and all other communications between the parties relating to the subject matter of this agreement, including statements made by salespersons. No employee of Bertolini, except an officer of Bertolini, is authorized to make any warranty claims in addition to those made in this agreement. 

LIMITATIONS OF REMEDIES: IN NO EVENT WILL BERTOLINI BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED ON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL THEORY. DAMAGES THAT BERTOLINI WILL NOT BE RESPONSIBLE FOR INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS; LOSS OF SAVINGS OR REVENUE; LOSS OF THE USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT COST OF CAPITAL; COST OF ANY SUBSTITUTE EQUIPMENT, FACILITIES, OR SERVICES, DOWNTIME; THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS; AND INJURY TO PROPERTY. THIS LIMITATION DOES NOT APPLY TO DAMAGE CAUSED BY BREACH OF THE WARRANTY OF TITLE AND AGAINST INFRINGEMENTS OR TO CLAIMS FOR PERSONAL INJURY.