{"id":25603,"date":"2026-09-03T14:21:46","date_gmt":"2026-09-03T14:21:46","guid":{"rendered":"https:\/\/bertolinidirect.com\/?p=25603"},"modified":"2026-09-03T14:21:47","modified_gmt":"2026-09-03T14:21:47","slug":"case-study-christ-fellowship","status":"publish","type":"post","link":"https:\/\/bertolinidirect.com\/fr\/blog\/case-study-christ-fellowship","title":{"rendered":"\u00c9tude de cas : Comment Christ Fellowship a trouv\u00e9 un partenaire pour l&#039;am\u00e9nagement des si\u00e8ges de son \u00e9glise en pleine croissance"},"content":{"rendered":"<div class=\"wp-block-bertolini-summary mityinc-block\">\n<h3 id=\"h-case-study-christ-fellowship-project-snapshot\" class=\"wp-block-heading\">\u00c9tude de cas : Aper\u00e7u du projet Christ Fellowship<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Client : Christ Fellowship<\/li>\n\n\n\n<li>Taille : 14 campus dans le sud de la Floride<\/li>\n\n\n\n<li>Fr\u00e9quentation : plus de 30\u00a0000 personnes, dont environ 80\u00a0000 le week-end de P\u00e2ques.<\/li>\n\n\n\n<li>Produit\u00a0: Chaises Bertolini Impressions avec rev\u00eatement Interweave Slate et structure Urban Bronze<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Avec plusieurs campus, de nouvelles constructions en cours et des besoins croissants en mati\u00e8re de si\u00e8ges \u00e0 venir, Christ Fellowship souhaitait un partenaire fiable pour l&#039;am\u00e9nagement des si\u00e8ges sur le long terme.<\/p>\n\n\n\n<h2 id=\"h-from-a-living-room-to-multiple-campuses\" class=\"wp-block-heading\">D&#039;un salon \u00e0 plusieurs campus<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L&#039;\u00e9glise Christ Fellowship a vu le jour il y a plus de 45 ans, lorsque 40 personnes se r\u00e9unissaient dans le salon du pasteur Mullins pour \u00e9tudier la Bible, prier et adorer Dieu. Apr\u00e8s des ann\u00e9es de rencontres dans des \u00e9coles et des locaux temporaires, l&#039;\u00e9glise a \u00e9tabli son premier campus permanent et a ensuite commenc\u00e9 \u00e0 s&#039;\u00e9tendre dans tout le sud de la Floride.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aujourd&#039;hui, <a href=\"https:\/\/www.christfellowship.church\/\">Christ Fellowship<\/a> L&#039;\u00e9glise se r\u00e9unit dans 14 lieux diff\u00e9rents, en ligne via Christ Fellowship Everywhere, et m\u00eame dans des prisons locales. Plus de 30\u00a0000 personnes y assistent chaque week-end, et ce nombre d\u00e9passe les 80\u00a0000 lors des offices de P\u00e2ques.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Philip McCracken a \u00e9t\u00e9 t\u00e9moin direct d&#039;une grande partie de cette croissance. Il fait partie de Christ Fellowship depuis 20 ans, dont 12 ans au sein de son personnel, et occupe actuellement le poste de directeur de la gestion des risques.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Avec la croissance de l&#039;\u00e9glise, le travail en coulisses n\u00e9cessaire \u00e0 son fonctionnement s&#039;est \u00e9galement intensifi\u00e9. Les nouveaux espaces doivent \u00eatre am\u00e9nag\u00e9s. Le mobilier existant doit \u00eatre remplac\u00e9 \u00e0 terme. Lorsque des milliers de personnes se rassemblent chaque week-end, m\u00eame une t\u00e2che aussi simple que la commande de chaises devient une entreprise bien plus complexe.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"486\" src=\"https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_audience.jpg\" alt=\"\" class=\"wp-image-25608\" srcset=\"https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_audience.jpg 800w, https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_audience-300x182.jpg 300w, https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_audience-678x412.jpg 678w, https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_audience-768x467.jpg 768w, https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_audience-18x12.jpg 18w, https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_audience-600x365.jpg 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<h2 id=\"h-looking-beyond-the-next-order\" class=\"wp-block-heading\">Au-del\u00e0 de la prochaine commande<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Avec plusieurs projets en cours, Philip et son \u00e9quipe dirigeante ont commenc\u00e9 \u00e0 rechercher un fournisseur fiable sur le long terme. Ils avaient besoin d&#039;une distribution homog\u00e8ne sur tous les sites, de d\u00e9lais de livraison pr\u00e9visibles et d&#039;une r\u00e9duction des incertitudes li\u00e9es aux co\u00fbts d&#039;exp\u00e9dition internationaux et aux droits de douane. Les retards de livraison et les d\u00e9lais de production al\u00e9atoires de leur fournisseur actuel avaient \u00e9rod\u00e9 leur confiance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201c Nous n\u2019avions plus confiance en notre ancien fournisseur ni dans les d\u00e9lais qu\u2019il nous avait annonc\u00e9s \u201d, a d\u00e9clar\u00e9 Philip.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L&#039;ouverture d&#039;un nouveau campus \u00e9tant pr\u00e9vue plus tard dans l&#039;ann\u00e9e, des centaines de chaises devaient \u00eatre install\u00e9es pour le premier office religieux. Un retard de livraison \u00e9tait impossible \u00e0 g\u00e9rer pour l&#039;\u00e9quipe, qui ne pouvait esp\u00e9rer que cela passe inaper\u00e7u.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mais la fiabilit\u00e9 ne devait pas se faire au d\u00e9triment de la qualit\u00e9 de la chaise. L&#039;\u00e9quipe exigeait des mat\u00e9riaux de qualit\u00e9, une grande durabilit\u00e9, un produit fini esth\u00e9tique, un prix comp\u00e9titif et un service irr\u00e9prochable. Apr\u00e8s des ann\u00e9es de collaboration avec son pr\u00e9c\u00e9dent fournisseur, elle savait pr\u00e9cis\u00e9ment ce qu&#039;elle recherchait.<\/p>\n\n\n\n<h2 id=\"h-making-the-switch-to-bertolini\" class=\"wp-block-heading\">Passer \u00e0 Bertolini<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Changer de fournisseur, c&#039;\u00e9tait une chose. Changer de chaise, c&#039;en \u00e9tait une autre.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bertolini a imm\u00e9diatement r\u00e9pondu \u00e0 plusieurs pr\u00e9occupations de Philip. Son approvisionnement aux \u00c9tats-Unis a permis de lever l&#039;incertitude li\u00e9e \u00e0 l&#039;exp\u00e9dition internationale qui avait compliqu\u00e9 les commandes pr\u00e9c\u00e9dentes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pourtant, la d\u00e9cision de changer n&#039;a pas fait l&#039;unanimit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Malgr\u00e9 toutes les frustrations li\u00e9es \u00e0 la livraison, les chaises elles-m\u00eames n&#039;\u00e9taient pas le probl\u00e8me. Christ Fellowship les utilisait depuis des ann\u00e9es, et certains membres de l&#039;\u00e9quipe n&#039;\u00e9taient pas convaincus qu&#039;il fallait abandonner un produit qui leur avait donn\u00e9 enti\u00e8re satisfaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ils ont finalement choisi <a href=\"https:\/\/bertolinidirect.com\/fr\/products\/chairs\/impressions-chair\/\">Chaises Bertolini Impressions <\/a>Avec un rev\u00eatement Interweave Slate et une structure Urban Bronze, les chaises ont dissip\u00e9 toutes les derni\u00e8res h\u00e9sitations d\u00e8s leur arriv\u00e9e. Apr\u00e8s avoir constat\u00e9 leur qualit\u00e9 de visu, l&#039;\u00e9quipe \u00e9tait convaincue.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"824\" height=\"500\" src=\"https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_people.jpg\" alt=\"\" class=\"wp-image-25610\" srcset=\"https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_people.jpg 824w, https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_people-300x182.jpg 300w, https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_people-678x411.jpg 678w, https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_people-768x466.jpg 768w, https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_people-18x12.jpg 18w, https:\/\/bertolinidirect.com\/wp-content\/uploads\/2026\/09\/BERT_CF_CaseStudy_people-600x364.jpg 600w\" sizes=\"auto, (max-width: 824px) 100vw, 824px\" \/><\/figure>\n\n\n\n<h2 id=\"h-putting-service-to-the-test\" class=\"wp-block-heading\">Mettre le service \u00e0 l&#039;\u00e9preuve<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tout ne s&#039;est pas d\u00e9roul\u00e9 sans accroc. Certaines chaises sont arriv\u00e9es endommag\u00e9es pendant le transport.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les d\u00e9g\u00e2ts n&#039;\u00e9taient pas imputables \u00e0 Bertolini, mais la r\u00e9action de l&#039;entreprise \u00e9tait n\u00e9anmoins importante. Bertolini a rapidement fourni des pi\u00e8ces de rechange sans que Philip ait \u00e0 relancer le transporteur ni \u00e0 g\u00e9rer lui-m\u00eame le dossier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il n&#039;y a eu ni complications ni tracas. <strong>Lorsqu&#039;un probl\u00e8me survenait, Bertolini s&#039;en chargeait.<\/strong><\/p>\n\n\n\n<h2 id=\"h-a-third-order\" class=\"wp-block-heading\">Un troisi\u00e8me ordre<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L&#039;\u00e9glise Christ Fellowship a re\u00e7u deux commandes de chaises Bertolini Impressions. L&#039;h\u00e9sitation qui avait marqu\u00e9 le premier achat a disparu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L&#039;\u00e9glise a d\u00e9j\u00e0 pass\u00e9 sa troisi\u00e8me commande\u00a0: 800 chaises Impressions suppl\u00e9mentaires pour un b\u00e2timent actuellement en construction, dont la livraison est pr\u00e9vue plus tard cette ann\u00e9e.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-bertolini-contact-sales-info-v2 mityinc-block\">\n<div class=\"wp-block-bertolini-contact-sales-info-content-v1 mityinc-block\"><div>\n<h3 id=\"h-experience-the-bertolini-difference\" class=\"wp-block-heading\">D\u00e9couvrez la diff\u00e9rence Bertolini<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Discutez d\u00e8s aujourd&#039;hui avec un repr\u00e9sentant commercial d\u00e9di\u00e9 pour commencer !<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bertolini-button-v2 mityinc-block justify-start align-start\" style=\"margin-top:0px;margin-bottom:0px\"><a class=\"primary-btn\" href=\"\/fr\/contact\/\" target=\"_self\" rel=\"noopener noreferrer\"><span>Contactez-nous<\/span><\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>With several campuses, new construction underway, and more seating needs ahead, Christ Fellowship wanted a seating partner it could depend on for the long haul. From a Living Room to Multiple Campuses Christ Fellowship began more than 45 years ago with 40 people gathering for Bible study, prayer, and worship in Pastor Mullins&#8217; living room. [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":25609,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[74,77],"tags":[],"class_list":["post-25603","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-church-furniture"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Case Study: Christ Fellowship | Bertolini Direct<\/title>\n<meta name=\"description\" content=\"In this case study, learn how Christ Fellowship updated its spaces and prepared for a new campus with comfortable, durable Bertolini Impressions chairs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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